Like i took their money and am sitting back sipping a margarita. Etsy may send you communications; you may change your preferences in your account settings. Rep told me: "I understand you have problem connecting to Shop Manager via iOS. Navigate to Sign In in the upper right corner to bring up a dialogue box requesting credentials. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. I'm unable to access Etsy Help. 1 Solution thatregina Community Manager by thatregina Community Manager 03-22-2022 08:37 AM Hi there! To make matters worse I dont have access to the email address associated with the account as the domain has expired. To prevent unauthorized access to your Etsy account, Etsy may periodically send you an email alert with a unique security code to be used as a one-time password. Its slowly but surely going up. You can check which ones are compatible here: https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser View solution in original post Translate to English Problem solved. It will be primarily unique, open to scaling, and allow you to sell and connect anything to the brand. Tried Etsy Help 'contact us' but it gets me nowhere. what i have to do, i didn't make problem with etsy policy. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. Choosing the right name will be difficult. Captcha failed to load. https://help.etsy.com/hc/en-gb/articles/115015410188-I-Can-t-Sign-In-to-My-Account?segment=selling. Starting April 26, 2021, you will be temporarily unable to open a shop in most markets where Etsy Payments is not currently available. The template will be available for 1 year from the day of purchase. Libraries, businesses, and public Wi-Fi, for example, may place restrictions on what you can do with your connection. Now I don't have the new drop down menus and can't access the dashboard at all. ", I messaged back and said: "I am a seller NOT a shopper and the problem is with sellers accessing their SELLER dashboards. So now, to customers waiting on their overdue orders, it looks horrible on me. I'm sorry for any inconvenience this has caused. At least five photos should be included in the initial stage of listing. Analyze and search competitors products and prices to learn how to set your price. Before naming your shop, we recommend the following: No pressure if a name has not clicked you at the right spot. There's been a few posts on this happening to others recently. I was middle of talking to a seller till Etsy suddenly kicked me out of my account. @WonderWoollens, by chance are you using a tablet, more specifically an iPad? After you are done with this section, move on to the bank details. My shop was compromised. SaasAnt Transactions Desktop (QuickBooks). Same result. To avoid any back-and-forth via chat, you should anticipate any questions a buyer may have. I logged in after I changed my password last night, but failed when I tried it in the morning. Once your shop is open, customers searching on Etsy can find your listings. The companys goal was to create a global marketplace for people to sell handmade goods and antiques. remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. Yes, if you have more than $20,000 in sales and 200 transactions, Etsy is obligated by law to declare your revenue to the IRS. Etsy Payments charges a processing fee of 3% plus 25 cents on each sale. How do I open an Etsy account? Windows 7 will be supported by Microsoft until January 14, 2020. Choose the right price buying adding up: Buyers on Etsy expect their packages to arrive quickly, so prepare all packing materials ahead of time. 3). I wrote from everywhere. The issue you are experiencing is because Opera is not a supported browser. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. We'll connect you with the type of support that's the best fit for your specific question: chat, phone, or email. For the best experience, we use cookies and similar tools to help Etsy function, for performance, analytics, personalization and advertising. Thank you and I'm looking forward to fixing this issue.Hope this helps guys! Choose a name for your shop that is at most 20 characters long. Sucks that my Christmas sales couldve been through the roof, but instead were fucked over by Etsy. Why they've done this is a mystery to me (and ridiculous in my opinion). We'll never post without your permission. Step 5: Fill up Your Credit Card Information. All items on Etsy must fall into one of three categories: handmade goods, vintage items, or crafting supplies. SSO Zendesk error, Re: Unable to access Etsy Help. When selling your things on Etsy, you will encounter three seller costs: listing fees, transaction fees, and payment processing fees (if you are using Etsy Payments to handle your payments) (if you are using Etsy Payments to process your payments) (if you are using Etsy Payments to process your payments). Try creating an account using a different internet connection. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. It is now vulnerable. Re: ! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. , Etsy recommends at least ten different listings. Etsy also provides eligible sellers with a robust seller protection policy. Make sure to send them separately. If so the time has come to upgrade. Listing costs are modest at 20 cents per listing, and transaction fees are 5 percent of the items price plus the shipping cost. Its help center walks retailers through managing their stores, creating effective listings, financials, and even marketing and promotions. No,@PillowDetails. It may appear difficult to digest, but you can get your answers. Although I changed my password with the e-mail password link I received last night, I cannot login to etsy as of this morning. It will be your products identity and an essential part of your brand. Inspiration Seeker. You will incur three major fees as an Etsy seller: You must have a credit card to pay your Etsy fees. To obtain the answer to How do I open an Etsy account? Etsy also requires a key contact for the business, so it will verify who is the store owner. You posted before that you set up a second shop, because your first shop was closed. I've been waiting for an e-mail since yesterday, but I'm getting an e-mail that people on this subject are not available. You could also use a service provider such as Pirate Ship or Shippo. As the business grows, you need to have a clear picture of how your business is doing and make decisions based on data. They said that they would respond by mail, but unfortunately no one did. You may be unable to access your account. Fortunately, opening an Etsy account takes very little time. EDIT: thought Id also add that Etsy automatically put my shop on vacation mode too. By clicking Sign in or Continue with Google, Facebook, or Apple, you agree to Etsy's Terms of Use and Privacy Policy. It is important to understand that to create a seller account, you must first have a consumer Etsy account. I started to feel helpless. Make sure all browsers are updated. For Etsy to lock a seller out leaving them fucked over with angry customers is inexcusable. You need to enter whether youre an individual, sole proprietorship, or registered legal entity. A policy section will also come in handy if any disagreements arise. @givemeacrown - I've tried all that. I am panicking. Because it took so much effort and time. Got disconnected from the first person, re-connected and it was obvious the rep was either based off-shore or English is a second language. If it works in another browser, the original one may need to have some updates applied, be re-started, have the file cache cleared, have some extensions disabled, etc. Not sure as to why when I haven't broken any policies. Use your or a loved ones name as the name of your shop. Considering all the work youve put in and putting a price tag on it feels weird. and our Im so overwhelmed, my head has been pounding all day, Ive cried for hours over this, Im seriously getting depressed. Etsy accepts JPEG, GIF, or PNG files for product image URLs. I have never felt so helpless on any platform, Thank you Etsy. Etsy suggests using images with a resolution of 72 PPI and at least 2000 pixels on the shortest side. All pre-hand efforts of choosing the price and category, writing the description, and setting up the meat of your shop will help you navigate this step. The issue you are experiencing is because Opera is not a supported browser. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Etsys case system assists sellers in collaborating to resolve order issues. Its where individuals uncover unique products. Im in so much trouble. So, I got locked out of my account last Friday. Getting the error message "You may be unable to access your account. Don't keep sending tickets as each time you go to the bottom of the queue. If you have an extensive product catalog or a high volume of orders, please contact us to find out how we can assist you with everything from product listing optimization to order management. @Rakaubox Did you try Chat Support today?? Great! You can add more aspects to your items depending on which category you select, such as size. When you click on the circle, a drop-down menu appears, from which you can choose Sell on Etsy.. 05-24-2022 11:35 PM. Find out more in our Cookies & Similar Technologies Policy. As a business owner, you often run against time, and manually entering transactional data will consume significant time. Why they've done this is a mystery to me (and ridiculous in my opinion). Hi there! I was having the same problems as the poster But then i was able to access the dasboard through the convo as someone suggested. Use Chrome primarily, but Safari yields the same (inaccessible) result. Creating multiple versions for various projects or events is NOT permitted. Are you using an older operating system like Windows 7? Its like Etsy thinks its MY FAULT im not sending out enough orders. You can save up to 30% off USPS retail rates when you buy shipping labels on Etsy. Please. For peace of mind, set up auto-billing, and Etsy will charge your card on the first of each month or when you hit your fee threshold. Youll be needed to give your full name, address, birth date, and the last four digits of your Social Security number. I'm having same problem as of 11-5-19. You may be unable to access your account. Congratulations, your shop is now operational. How to open an Account with Etsy Seller Central Help You? @JDTotesnDolls wrote: "If nothing works and you still have problems, contact Etsy via the Contact Us page, Chat if available or the phone number.". Has anyone else had this issue? https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser. What is going on, I thought it was my iPad but I see others having an issue. How much does it cost to have an Etsy account? This makes it easier for your listings to stand out and reach buyers who are more likely to buy. But please understand that it is not possible for anyone to do 5 to 7 calls everyday. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: basic site functions; ensuring secure, safe transactions; secure account login; remembering account, browser, and regional preferences; remembering privacy and security settings; analysing site traffic and usage; personalized search, content, and . It can be anythings length, uniqueness, and usability. Just spins around and eventually goes blank. Send me exclusive offers, unique gift ideas, and personalized tips for shopping and selling on Etsy. Arrgghhh!!! Give me any sliver of hope. Nightmare all round. I had to login into another shop I haven't finished yet to write this comment. We've sent you an email to confirm your subscription. You may pay between the first and the fifteenth of each month. Try using a different browser or disabling ad blockers. Again, I don't have a lot of faith that will happen either, but I wanted to let others know here that at least someone tried! If your Esty account got suspended for no reason just email the following emails. In that case, your internet connection may have a firewall that prevents access to certain websites and functions. For a better chance of visibility and ace, how do Beginners sell on Etsy? Take full advantage of our site features by enabling JavaScript. I know on IPads things are different so I can't help there. ! ". ". Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. I'm using an iPad2 and and having the same problem. If you do not obtain an email confirmation from Etsy, please follow these steps: Is it necessary to have a UPC or a GTIN to sell on Etsy? I had over 260 open orders. There's an area at the bottom that says they can email you a sign in link if you're unable to log in. Use different words and phrases to describe your products color, materials, uses, and techniques. Some people might find this importantStill, I will try my best to reply to everyone in the comments and Instagram DMs..! Same problem being reported there, same "solutions" tried, and same outcome: Impossible to get to your dashboard because it refuses to load. The WORST customer service I have EVER dealt with. Shops are getting hacked and it's been difficult to resolve. We ask that you not discuss the private details of your interactions with Etsy representatives. I have a "drop down menu" where the icon for Store Manager used to be. Try using a different browser or disabling ad blockers. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. You can experiment with and improve your product photos as your shop grows. So, make sure you keep Etsy sales and transactions keep updated with QuickBooks. This was the message I received. Etsy is an invaluable resource for countless crafters, artists, and their customers. Currently, I am getting 10-15 queries per day through comments and Instagram DMs, which is really amazing from you guys. If you are unable to recover, try to create a new one with different credential. If you select individual or sole proprietorship, you need to enter your nationality, full name, address, birth date, phone number, and the last four digits of your social security number. We have temporarily limited access to your Etsy account because we've detected a suspicious login. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. :(, I'm on android and I can't find any buttons to get to my seller dashboard. This is a critical step in the process of becoming an Etsy seller. Someone please help me. It has the potential to grow into a full-time business, with over 7 million sellers serving over 90 million active buyers. Private details? Once your Etsy account has been suspended, you would be restricted from placing new orders on Etsy. by DNArtwork. Select the category that best describes your item; for example, John chooses Home & Living for his handmade chairs. Very frustrating. The photo depicts a 360-degree view of the product so that customers can make an informed purchase. This type of data sharing may be considered a "sale" of information under California privacy laws. I didn't click a link or anything. How Can You Use QuickBooks Time to Improve Your Small Business? nothing receive email from etsy, i log in today and my shop closed by etsy You may be unable to access your account. This type of data sharing may be considered a sale of information under California privacy laws. Ensured that the sign-in isn't blocked (and have also tried enabling/disabling to see if that helped -- it didn't). Set where you live, what language you speak, and the currency you use. If you're using a browser, do you have another browser you could try? Check your internet connection or provided email ID spelling. Whether the photos are from your phone or your rooms window, you win if they connect to the buyer, you win. Try a different browser. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. Make sure to send them separately. Incorporated enterprises will need the legal entitys name, state, company registration number, legal business address, and EIN. Yes! Although I changed my password with the e-mail password link I received last night, I cannot login to etsy as of this morning. I'm using Safari on an iPad2 (or rather not, because I can't access my Dashboard on it) but Duck Duck go on our PC works ok. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Don't CCEtsy Support Emails:integrity@et. says.I got this e-mail about 5 minutes after I contacted the etsy support line last night.[REMOVED]. While Etsy doesn't have a customer service line, you can get in touch with them through their website. Its almost like they MADE THE PROCESS NEAR IMPOSSIBLE. To contact Etsy's customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. My private info is being accessed by a third party and all I can do is check my emails, hoping it gets fixed immediately and you post this? Tried all of the above fixes you suggested. Larger files may be unable to be uploaded. Learn more in our Privacy Policy and Cookie Policy. Learn more. You can return to this step as often before completing the shop opening process. You cannot access your Etsy account outside a . Thank YouFor New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy account can be recovered. But no one-time password or similar code was sent. by following a few simple steps: Etsy, founded in 2005, specializes in selling handmade and vintage goods and digital products. You are now prepared to open your store. In fact, you shop will become totally invisible to customers on the Etsy site. Etsy is powered by 100% renewable electricity. Reboot computer. The rest is the usual clean out cache and cookies. Niche sales categories will assist your business in targeting and catering to your audience, allowing you to grow exponentially. I'm using a PC and still getting the same ridiculous icons. Don't keep sending tickets as each time you go to the bottom of the queue. Privacy Policy. Don't forget it can take up 10-12 days. This will make your products description so clear and precise that if a customer chooses or types in a search near your product category, your product will definitely appear in the results. Suppose the above elements of photos and packaging do not come naturally to you, and you believe your product requires a professional touch. Unfortunately, when I click on my Dashboard after getting there via going to Messages first, I end up in the same endless spinning logo no-man's land. It can be multiple issues if you are still waiting to receive the confirmation mail from Etsy when registering. Super annoying. If this is something other than your greatest strength, hire a photographer or graphic designer or buy an Etsy template. I'm having no problems accessing my dashboard in Chrome or Firefox. Every day I got 10-15 New Dm's and Comments regarding etsy Account Suspension / Etsy Call Verification Failed / Etsy Billing Issue etc. It is crucial to show effort in your product photos rather than feeling obligated to hire a professional photographer. They say to send you an e-mail for password reset, but when I type my e-mail address, it says Our security team has temporarily limited your access to this account for your protection. Smaller images will be blurry, but they will still be able to be uploaded. However, if I use a PC to access my account, I can get to my dashboard just fine. Etsy is the perfect choice place for makers to sell their handcrafted items.