And when weFINALLY had cell service, all they wanted was their money. This will allow you to avoid any further damage to your credit. The master bedroom is private and spacious with a great walk in closet. Download the freeBridgecrestapp to make managing your vehicle account payments easier than it's ever been. Climate risk data is provided for informational purposes only. It's easy and you can cancel at any time. Please know, we aim to provide a high level of service while treating each individual professionally and with the utmost respect. No endorsement has been given nor is implied. She was super embarrassed about but I told her it was okay and to take some of my money to pay what she owed. Meanwhile, my financial situation is getting worse and I try and sell it to Carvana. I call in Feb to see if the car had been fixed and sold. Payment options include online payments, mobile app, phone, check, money order, and prepaid debit card. We appreciate the opportunity to address our customers concern. Multiple factors determine our flexibility in setting arrangements, such as time in the loan, payment history, and the status of the account. TREC:Info About Brokerage Services,Consumer Protection Notice. Now I trying to make the final payment to regain possessions and they keep hanging up the phone. 7/8. accept Negative Equity. Please know, we take all feedback seriously and will make sure to forward our customers experience to the correct parties to ensure we are continuously improving our services and support. Monday-Friday 6:00am-6:00pm MST WebUseful Information for Bridgecrest Customers Phone Numbers Support Phone 800-967-8526 Contact Phone 800-967-8526 Social Media Facebook Twitter Email Addresses Support Email connect@bridgecrest.com Locations HQ Address 7300 E Hampton Ave Ste 101 Mesa, AZ 85209 Bridgecrest Bills Are Paid In These Categories: General It offers a wide range of services, including 53-point inspection, Experian AutoCheck, an auto history database and DriveCare limited warranty plans. Updated January 2023: By searching, you agree to the Terms of Use, andPrivacy Policy. Unfortunately, most lenders will not allow you to do this. Heating and water supply and sewerage systems, Freight & cargo shipping and transportation, Passenger automobile and electric transport enterprises, Financial services companies in Fort Worth. 169 were here. Istrongly encourage you tocontact our Service Departments at800-967-8526todiscuss this matter further. They then tell me they dont have room and then tow it back to my house. If canceled prior to payoff, a pro-rated refund will be issued and applied towards the principal balance of the loan. I call Bridgecrest to make a payment arrangement for my first payment on my newest auto loan with the company. Hey, man. Monday Friday 7am-7pm 7300 E Hampton Ave. Suite 101. Mesa AZ 85209. Mail checks payable to: Bridgecrest. Payoff Phone Numbers. Lienholder Titling Address. Also used for Insurance Loss Payee. Bridgecrest Acceptance Corporation. PO Box 2997. Im glad everything went well. We apologize if our customer's experience did not align with our ideals. We truly apologize for any frustration or inconvenience our customer may have experienced. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Bridgecrest. Sat 5am-3pm, Copyright 2023 . This can be a good way to lower your monthly payments and/or interest rate. We will be looking further into our customers experience to ensure that all internal training opportunities are explored. However, its important to keep in mind that this may not be the best option for everyone. WebType: Loss Payee. AutoPay and Bank Account payment options are free. Bridgecrest is owned by Santander Consumer USA. Usually, we see higher loan balances when refinancing our customers, e.g. I think Bridgecrest is stealing my money.My car was totaled in May 2021 and after some time, my insurance sent a payment of $18,889.16 on 8/25/21 to Bridgecrest However, its important to note that this shouldnt be considered as a last resort option. We are sorry to hear they are displeased with us and we truly apologize for any inconvenience this matter may have caused. Tried and tried toget them towork with meby email but they had anexcuse for not being ableto. She was getting the money up and was planning on making a payment in the next couple of weeks, but she wanted to make sure she had the money to pay her employees first. bb&t payoff address. I called Bridgecrest and Aeverex to cancel my gap insurance in my powertrain warranty Aeverex Sent me a refund quote for the powertrain warranty which was $1875.96 and the gap insurance warranty which was $491.61 I was told that this would be my refund which wouldve been $2367.67 but now Bridgecrest tells me theyre only sending me $1300 back now keep in mind that ******** ******* had received the payoff quote for the amount that was owed on my focus and that included the powertrain warranty amount and the gap insurance amount so now Ridgecrest tells me that they applied those amounts of the warranty to my principal which was also included in the payoff quote that they sent to ******** ******* so now they are not refunding me the entire amount that I was told I was supposed to receive I would not recommend drive time nor Bridgecrest to anyone it is not worth it . How Many Jobs Are Available in Finance Consumer Services? One option is to try and negotiate with Bridgecrest. It owns and operates more than 10 inspection and reconditioning centers and over 100 dealerships at various locations, including Atlanta, Dallas, Las V, This profile is powered by Birdeye. Imade the payment ittold meto make for itnot toreport tothe credit bureaus only for itto say iowe more money and reported anyway. And at the end of the conversation when I said okay he just hung up and did not ask if I had any other questions. I'm mostly worried that they'll want the loan paid in full and we won't have the funds to get it back. Good luck! Ceiling Fans(s), High Ceilings, Master Bedroom Main Floor, Open Floorplan, Split Bedroom, Stone Counters, Walk-in Closet(s), Dishwasher, Disposal, Gas Water Heater, Microwave, Range, Refrigerator, Fence, Irrigation System, Sidewalk, Sliding Doors, Corner Lot, Oversized Lot, Sidewalk, Paved, Electricity Connected, Natural Gas Connected, Sewer Connected, Water Connected, Clubhouse, Fitness Center, Park, Pickleball Court(s), Pool, Tennis Court(s), From I-75 head east on Gibsonton Dr to Fishhawk Blvd and continue heading east to Fishhawk Crossing Blvd, make right. Copyright: 2023 Redfin. WebLogin to your Bridgecrest account, see payment options, and get in touch with us. Find adifferent company, this has been aterrible experience. If youre not able to negotiate with Bridgecrest or refinance your loan, your last resort may be to sell the car. Monday -Thursday 6am-7pm Bridgecrest Acceptance Corporation; PO Box 2997; Phoenix AZ 85062; What is the lienholder address for Bridgecrest? How to contact Bridgecrest customer support at toll-free or legal phone number ? 7300 E Hampton Ave Mesa AZ 85209 (480) 813-5200. The selfishness and terrible customer service this company has ifmind blowing. Thank you for bringing this matter to our attention. Do you know how long after the repossession was assigned they came and took the vehicle? If youre struggling to make your car payments, you may be considering giving the car back to the finance company. Im going through the same. This is known as voluntary repossession, and it can have a significant impact on your credit score. The short answer is yes, the company can track your car if its equipped with a GPS device. Atthis point myDrivetime Car has been driving around ona Registration tag ofJuly 2021. Carvana Protection monthly cost (am I missing something Press J to jump to the feed. They will require the funds clear first before reinstating the loan, and they will also require her to re-verify her income. We apologize if our customers experience does not align with these sentiments, and hope to have the opportunity to turn things around. Thank you for bringing this matter to our attention. As a courtesy tow my car back at no charge, and the passenger side is completely caved in. We appreciate the opportunity to address our customers concern. try being cordial tothe customer. Im sorry but this is beyond unacceptable to me!! If youre struggling to make your car payments, you may be wondering if you can pause the payments. Paid off mycar March of2022, called 3times toget lein release and their response isit's inthe mail and I'll receive itin 715business days. Once the account reflects paid in full, an overpayment refund will be issued. Call bridgecrest during open hours and explain that you want to cure the loan. Find similar financial organizations in Fort Worth. I thought it was going to be a difficult situation but it went very smooth. Directions Advertisement. WebContact Bridgecrest | Bridgecrest.com Contact Us Please complete the form below We try to respond to all messages within 24-48 hours. Bougjt aPiece ofTRASH from Bridgecrest. We appreciate the opportunity to address our customers concern. I then asked to speak to a manager and I was put on the phone with Ms. Brittany M*******. You also cannot use a cosigner for your loan application. citizens auto loan payoff address. We are sorry to hear they are displeased with us. Speculation has ramped up online after President Biden's 2017 tax returns allegedly did not declare $49,910 in monthly rent payments from Hunter Biden. What happened? This is because there is no legal record of the communication, so any agreements made could be refuted in court. What can we help you with. I then hear nothing for months. We aim for transparency and consistency when communicating with our customers, as we understand the importance of clear and effective communication. Thank you for bringing this matter to our attention. You will bethe entire lenght ofthe loan. Learn about doxo and how we protect users' payments. If youre having difficulty making your payments, you should contact the company directly to see if there are any other options available to you. Sat 8am-2pm Bridgecrest follows a late charge policy. We understand unexpected hardships can transpire at any time, and we want to do as much as we can to assist. In general, however, you can expect the voluntary surrender to stay on your credit report for seven years. If youre behind on your car payments, you may be wondering if theres a way to get your car back without ruining your credit. The Redfin Compete Score rates how competitive an area is on a scale of 0 to 100, where 100 is the most competitive. Payments are free with a linked bank account. This will allow you to pay off the loan and avoid any further damage to your credit. We truly aim to work with each customer in any way we can to help ensure they are successful. As I attempted to ask questions regarding my account I was passively and rudely excused by a member of their staff, Josh. Always try to make your payments before repo day or early enough to call them so they can go ahead and stop the repo status for you. It also provides vehicles of various makes, including Acura, Buick, Chevrolet, Chrysler, Hyundai, Infiniti, Isuzu, Lincoln, Lexus, Scion, Suzuki and Toyota. All of this available on Bridgecrest.com! To file a payment or submit a loan related complaint,call 888-555-1212 or visit their site. they might want torethink their rudenessand. I called to see what reinstatement was and the CSR told me that I needed to get it back prior to the weekend or else it qualifies for sale at the auction. How Many Jobs Are Available in Electric Utilities Central? We are sincerely sorry that they are displeased with us at this time. Track this home's value and get nearby sales activity. We appreciate the opportunity to address our customers concern. Istrongly encourage you tocontact our Service Departments at800-967-8526todiscuss this matter further. My mom's car got repossessed tonight. Please know, we will be looking into our customers service experience to ensure that all internal training opportunities are explored. Your new home offers high ceilings and an open concept. This will allow you to avoid any further damage to your credit. One of the best Financial Services, Finance business at 7300 E Hampton Ave #101, Mesa AZ, 85209 United States. I explained to her that I did have a brand new auto loan with them however I had a previous auto loan immediately prior to this one in which I had an immaculate payment history with them for almost a year. The very worst customer service. Web5147 customer reviews of Bridgecrest. I got in a car accident on January 14th and on January 17th, my insurance company called Bridgecrest and told them my car was totaled and they wanted to know the remaining balance which was around $14k. IfI had achoice touse literally ANYBODY else, Iwould. WebAddress: 1720 W Rio Salado Pkwy Tempe, AZ, 85281-6590 United States See other locations Phone: (602) 852-6600 Website: www.bridgecrest.com Envelope Icon. See our, Need to make my payment since for some reason it's still not back on auto pay, Make a paymentelizabethromano499@ gmail.com, Refund check from silveerick sevuce warranty, I added a new card to my account and it won't accept it. Can I make a payment using a wire transfer? (Business has dropped since COVID). Nearby bus routes include 24, 25, and 360. They are nothing less than thieves. In 2 years and over $13,000 in payments and my loan was only paid down $2200. Bridgecrest Financial Auto Loan Payoff Address Standard Mailing PO Box 53087 Phoenix AZ 85072 Overnight Physical 7300 E Hampton Ave Suite 101 Mesa AZ 85209 Mail checks payable to: Bridgecrest Payoff Phone Numbers Lienholder Titling Address Also used for Insurance Loss Payee Bridgecrest Acceptance Corporation PO The prorated refund will be applied to our customers principal balance and will not change the regularly scheduled payment amount. How to Become a Company Man in the Oilfield? How isthat for asolution. Friday 6am-6pm & Sat 6am-10am, Support | support@aeverex.com Sonow I'm being charged areturned payment fee because their systems couldn't handle asimple request. In the beginning of the loan, we have limited flexibility on payment arrangements, due to limited payment history. It's easy and you can cancel at any time. We're putting the path to vehicle ownership in your hands by making it even easier for you to always stay on top of your payments and never fall behind. Never once did anyone at Bridgecrest call me, to apologize or even tell me said accident occurred. Owners who claim this profile can update information, boost SEO, and more. Walk, you will anyway. If Icould give this place azero star Iwould! I finally got into where the balance was getting the lions share and fell behind (because of COVID and a small business owner) and they took it after 2 phone calls. Should these optional products be cancelled after a loan is paid off, a refund will be sent to the customer directly, in addition to any overpayment on the loan. Just called them tosee ifthere was anything Icould doto change mydate asmy card had been shut down/funds taken out due tofraud onmy bank account. This will allow you to pay off the loan and avoid any further damage to On November 5th the Jeep was repossessed. There are options available to you, but you need to be proactive in order to avoid further damage to your credit. Another option is to sell the car and use the proceeds to pay off the loan. In any situation, we do all that we can to come to an amicable resolution with our customers to ensure we are setting them up for success throughout the term of their loan. Saturday 7:00am-11:00am MST, HOURS This car at the time was worth under $9k in the KBB, but Drive Time was selling it for $14k, and the total with the loan through Bridgecrest came to over $18k. Keep your vehicle and finances on the road to success with the newBridgecrestapp-the quick, easy, and secure way to manage your vehicle payments on the go. If youre behind on your car payments, you may be wondering if Bridgecrest can track your car. If youre having difficulty making your payments, you should contact your lender directly to see if there are any other options available to you. Multiple factors determine whether an account is eligible for assistance. They help meout alot. You may need your mother in law with you since it is in her name. Formal areas provide extra space that can be used for just about anything! Then! Ifyou havent processed the payoff why doI not have access tothe account. So, they knew the car was damaged ($6800 to be exact), and still fretted me on paying redemption because the car of course would be sold. We apologize for any inconvenience this may cause. This 4 bedroom 2 bath home is centrally located in Fishhawk Ranch on a generous corner lot that is fully fenced! We will continue attempts to contact our customer to reach an amicable resolution. We truly aim to do all that we can on our end to ensure this process goes as quickly as possible. WebAs a gesture of goodwill, Bridgecrest will credit our customers account $500.65 which will consist of two full payments and a partial payment of $73.55. The customer service team isawful and says things toget you off the phone and then they never doit! If Icould wrap myfingers around the neck ofjust ONE employee here, I'd bein prison for avery long time. Again, we apologize for any frustration or inconvenience this matter may have caused. https://www.youtube.com/watch?v=aXw8Rl4rshU, Simple Interest Loans Made SIMPLE Bridgecrest (https://www.youtube.com/watch?v=aXw8Rl4rshU). Bridgecrest Acceptance Corporation, a loan servicing company Weekdays: 8:00 a.m. - 11:00 p.m. Bridgecrest Acceptance Corporation Company Profile | Tempe Baton Rouge Water Company - Ascension Water Company + 18moreantique Storesvintage Home, Old Mill Antiques, And More. Same as you, I had to pay the past due balance plus $400 in fees and after 2-4 hours the car was released and my loan was reinstated. Envelope Icon. She had fallen behind in payments the past few months and she was embarrassed about it so she had been dodging their calls. Cancelling a payment can be difficult, so its important to make sure that you have all of your documentation in order before contacting Bridgecrest. Drivetime isGARBAGE aswell. Can I make a payment using a prepaid debit card? I sent an email on the same day. Then they repo my vehicle tell me to make a payment, I make the payment then they tell it was made with an ACH payment which takes 10 days to clear but the money has been withdrawn from my account, they tell to stop payment but they already have the cash. These products are completely optional and can be canceled at any time.